Our Reviews

LARRY A|2025 Chevrolet Tahoe

Confirmed Sales Customer

10/14/2025

First time buying at Jimmy Gray and it was a pleasure! Our salesman Randy Perry was extremely knowledgeable and worked for us to get the deal we wanted and he was so nice and funny! Shout out to Kevin, who also worked with us and contributed to a very comfortable negotiating process. I love my Tahoe! All staff was so nice even those not directly involved in our process (Alberta) and our finance guy Brandon was excellent! Will for sure return for future purchases!

HERNANDO, MS

Mary L|2024 Chevrolet Trax

Confirmed Service Customer

10/14/2025

It was very timely and good thank you

MEMPHIS, TN

W L|2024 Chevrolet Suburban

Confirmed Service Customer

10/31/2025

The problem was diagnosed and fixed all in one day saving me a 150 mile round trip for a follow up visit.

CLARKSDALE, MS

Edward L|2012 Chevrolet Tahoe

Confirmed Service Customer

11/4/2025

Staff was very knowledgeable, professional and friendly. The video of the work that was done on my car was a pleasant surprise. This was a nice touch.

MEMPHIS, TN

Stephanie W|2017 GMC Acadia

Confirmed Service Customer

11/19/2025

It was originally stated that I will have to leave my car a week or more to even get it diagnosed however it got completed in the same day

LYON, MS

Charles M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

It was excellent

ROSEDALE, MS

Candace R|2017 Chevrolet Malibu

Confirmed Service Customer

11/24/2025

A service that I was told would only take 30 mins took 2 hours to preform. When I would go to the service area to see what was taking so long, the guy that was working on my car was eating a sandwich and working. I should have been given a more realistic time frame so I could have planned my day accordingly. When I was given my paperwork, the gentleman apologized stating "I got called into a meeting." My response, "I had to miss my meeting."

NESBIT, MS

Elizabeth D|2024 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

Had an appointment waiting for 15 minutes to get checked in and then waited 2 hours to get done way too long

COLD WATER, MS

CATELYN Y|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/26/2025

Great communication, easy to deal with

BYHALIA, MS

Eddie L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/4/2025

N/a

MEMPHIS, TN

Justin M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/10/2025

Everyone was friendly. The work was completed in a timely manner.

BARTLETT, TN

Robert S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/10/2025

Morgan was great and quick to welcome. Service performed timely.

SOUTHAVEN, MS

Karen H|2018 Chevrolet Colorado

Confirmed Service Customer

11/10/2025

Took longer than expected 0vet 2 hours oil change

HORN LAKE, MS

Mary E|2024 Chevrolet Tahoe

Confirmed Service Customer

11/10/2025

I had an appointment at 8:30am on Friday the 7th to get my oil changed and tires rotated. They did not take my car back till 11:30am. When I said something they told me some of the technicians called in. Very frustrating!!!

GERMANTOWN, TN

Nikko E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/2/2025

I got there bright and early on Saturday and was third in line. I received great customer service and the service was fast. I wasn't there long at all. The video update of my vehicle was a nice touch too. Very cool. Thank you all!

SOUTHAVEN, MS

Dorian L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/21/2025

I came in for an oil change on this past Saturday. I was fine until I got down the road and my windshield fluid had not been top off.If I have paid for an 27 point inspection with oil change that what I expect it to be. Especially if that’s what I paid for my time in money is valuable to me. So stop rushing and be considered of All paying customers. I understand I work in customer service you have to treat them like you would want to be.

TUNICA, MS

Ricky B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/29/2025

Had a recall performed on my truck by appointment. Dropped it off and was told I would be called when completed. No call back so I went to dealership to see it sitting outside complete.

COLDWATER, MS

Ken H|2023 Buick Envision

Confirmed Service Customer

11/13/2025

Routine service. No issues.

COLLIERVILLE, TN

Terry B|2025 Chevrolet Trax

Confirmed Service Customer

11/17/2025

Someone who change my tires fall to tighten the lug nut and put me in danger of the tire coming off and running into another car or me hitting something or someone else.

HERNANDO, MS

RICHARD F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/19/2025

I must say the primary reason I purchased my vehicle from Jimmy Gray Chevrolet was their website provides is far more details on the Chevrolet products and an overall better user experience then other websites in the area. I was able to confidently shop and view every aspect of the types of truck and trim I was looking for. Jimmy Gray Chevrolet also had the most available 2026 Silverado's in stock. Easy decision. It was a pleasure doing business with Jimmy Gray Chevrolet.

HERNANDO, MS

Cynthia H|2021 Chevrolet Blazer

Confirmed Service Customer

11/20/2025

The service was much quicker. Love Jimmy Gray Chevrolet. Service department is always so friendly.

SOUTHAVEN, MS

RICHARD G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/12/2025

Easiest vehicle purchase I have ever made. David and April were awesome !!

MADISONVILLE, LA

ROBERT S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/17/2025

Becca was wonderful. Didn't waste time, explained everything and was very accommodating with her time. Would highly recommend her to my friends.

OLIVE BRANCH, MS

Kenny W|2020 Chevrolet Colorado

Confirmed Service Customer

10/17/2025

Drop it off and got it back the next day THANK YOU APRIL IN THE SERVICE DEPARTMENT FOR TAKEN CARE OF AND MY TRUCK GETTING FIX IN A VERY GOOD TIMEING 👍 THANK YOU ALL

HORN LAKE, MS

Keith A|2019 Chevrolet Corvette

Confirmed Service Customer

11/3/2025

3 hours for an oil change is to long.

OLIVE BRANCH, MS

JEFFERY D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/23/2025

My experience was excellent, very welcoming.

SOUTHAVEN, MS

Michael R|2026 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Great

NESBIT, MS

ROBERT B|2026 Chevrolet Colorado

Confirmed Sales Customer

12/23/2025

Sales team was great to work with, which made for a seamless and very pleasant buying experience.

HERNANDO, MS

CLIFFORD G|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/29/2025

Beginning with April (Internet Sales) and ending with David Gonzales, our in store sales, the entire experience was worth it for me. I had a bit of a drive to the dealership and both worked extremely hard to get me what I needed when I got there. The purchase experience all around was easy and much less stressful than other dealers

COLLIERVILLE, TN

Marcus M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/25/2026

It was fixed quick and fast at a good price

MEMPHIS, TN

Sarah C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/29/2026

Really great, customer service folks were very helpful, the best account manager

MEMPHIS, TN

Ebony T|2018 Chevrolet Equinox

Confirmed Service Customer

2/15/2026

I came for a oil change got that and they didn’t give me any antifreeze

WALLS, MS

Willie M|2025 Chevrolet Trax

Confirmed Service Customer

10/15/2025

I came to buy and install a new tire I was told my exact was not available I agreed to accept the tire that was available Then the machine broke that installs tires After a few hours I asked to be taken home When the work was done I was thankfully picked up at home now I have to go back because we forgot to retrieve our spare tire

MEMPHIS, TN

Winter C|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/20/2025

Great experience with Connor.

MEMPHIS, TN

DEONE S|2026 Chevrolet Traverse

Confirmed Sales Customer

10/27/2025

I went to just look. I had no intention of buying a vehicle that day but when I saw the 2026 traverse, I fell in love with it❤️ Louis Campbell made this a very enjoyable and easy experience. It was very informative, but never pushy. Thanks for a great experience, Louis!! I would recommend Louis Campbell and Jimmy Gray Chevrolet to my friends

MOSCOW, TN

Edward L|2012 Chevrolet Tahoe

Confirmed Service Customer

11/18/2025

Staff was very professional, knowledgeable and friendly. All of my questions were answered, and the cashier was very helpful.

MEMPHIS, TN

Paul F|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/25/2025

Nothing to say. All went well.

EADS, TN

Hortense L|2019 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Job was done professional.

TUNICA, MS

Kenneth P|2023 GMC Sierra 1500

Confirmed Service Customer

12/11/2025

Had a great experience there. They got my Sierra in, serviced and got me out of there in about 2 hours. Only problem was grease on the hood and fender when I left.

MEMPHIS, TN

Cynthia H|2021 Chevrolet Blazer

Confirmed Service Customer

1/15/2026

Jimmy Gray Chevrolet is very easy to work with

SOUTHAVEN, MS

Brian W|2022 Chevrolet Equinox

Confirmed Service Customer

1/31/2026

4 stars

BYHALIA, MS

Ricky B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/14/2026

Service was done in a timely manner. The only issue I have is $52 worth of oil and fuel additives put in without my concent. Never added on other services.

COLDWATER, MS

Robbie R|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/1/2026

Didn’t take long at all!

SOUTHAVEN, MS

MICHAEL L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/5/2026

My salesperson, Rachel Pope, was Incredible help.

COLLIERVILLE, TN

PATRICIA T|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/27/2025

They all help me to get the car that I wanted

SOUTHAVEN, MS

SHERRI B|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/31/2025

Friendly and respectful

OLIVE BRANCH, MS

Gary D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/11/2025

My head light has some sort of short.iv taking in twice and they haven't been able to fix it. I still have a factory warranty, so I ask can they just replace head lamp the answer was no.. I have pics were it will say check head lamp . So I turn off truck and hit lock button until head lamp lights up and then I start truck back up and start to work. I don't know what else to do.

MEMPHIS, TN

OSVALDO C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Awesome experience. Both Nike and Rachel made this the easiest and smoothest experience I have had. Thank you, guys.

ARLINGTON, TN

Gary L|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/6/2025

Great Service every time!!

OAKLAND, TN

Thu T|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/6/2025

Great service

CORDOVA, TN

Sharon J|2023 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

Easy to get my appointment at the time I needed, I was in and out in about an hour, friendly staff.

SOUTHAVEN, MS

Victoria M|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/16/2026

The service guy was awesome and he got me out in a flash and was very responsive to my needs!!

BYHALIA, MS

Gwen Y|2025 Chevrolet Trax

Confirmed Service Customer

1/21/2026

Everything was on point. I didn't have to wait a long wait. Service was good.

MEMPHIS, TN

Darrin J|2012 Chevrolet Camaro

Confirmed Service Customer

2/9/2026

Waiting time for oil change seemed a little long.

MEMPHIS, TN

MELINDA D|2026 Chevrolet Trax

Confirmed Sales Customer

2/17/2026

Ms. Alberta Glasco was so amazing she made our car buying so easy and so quick. she went above and beyond. If you want an amazing salesperson, please ask for Ms. Glasco. also shout out to the guy who did the financing paperwork. Thank you so much Ms. Alberta and Jimmy Gray Chevrolet

BLYTHEVILLE, AR

MISTI D|2026 Chevrolet Traverse

Confirmed Sales Customer

3/11/2026

It was a great experience! Friendly staff!

DYER, TN

CODY J|2026 Chevrolet Traverse

Confirmed Sales Customer

12/17/2025

We looked at a ton of cars and settled on one by the end of the day. David was very patient with us as we made our decision.

COLLIERVILLE, TN

David C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

Got me in and got me by out

DUNDEE, MS

Gloria L|2020 Chevrolet Trax

Confirmed Service Customer

1/19/2026

It was terrible. I was quoted $100.00 for diagnostic tests. Instead I was charged $223.00.

MEMPHIS, TN

Jessica M|2019 Chevrolet Colorado

Confirmed Service Customer

2/8/2026

I called on 1/21/2026 and spoke with Chase. He informed me he would have it looked at by the end of the day or possibly Thursday 1/23/26 and give me a diagnoses.. he then resorted to text.. I will attach those. I had my truck towed from there to another shop 2/4/2026. The communications were unprofessional, it took way too long for them to just dump the transmission fluid and tell me it was trash which cost me $225 plus $150 tow.. needless to say I will not be coming back for service or anything else for that matter.. Thank you!

OLIVE BRANCH, MS

CHRISTOPHER H|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/19/2026

Great experience! David and Kevin were wonderful to work with!

COLDWATER, MS

HEATHER S|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/6/2026

From start to finish, everyone was professional, timely, and knowledgeable. The sales and service departments all around, great place to purchase a vehicle!

CRAWFORDSVILLE, AR

Deundraus C|2014 Chevrolet Malibu

Confirmed Service Customer

3/6/2026

Appointment communication of a time change needed to allow staff to get caught up

HORN LAKE, MS

Floyd B|2026 Chevrolet Trax

Confirmed Service Customer

3/11/2026

Great

HORN LAKE, MS

Ilunga A|2021 Buick Enclave

Confirmed Service Customer

3/11/2026

The check engine light on my very recently purchased 2021 Buick Enclave came on. You replaced my catalytic converter. After a few days the check engine light came back on. I took the car in and the check engine light was cleared. 15 minutes later the check engine light came back on. You guys cleared it again and, once again, 15 minutes later the check engine light came back on. I will take the car in tomorrow.

MEMPHIS, TN

Liz B|2022 Chevrolet Blazer

Confirmed Service Customer

3/12/2026

Chase is amazing; he’s always willing and able to help me out. Tom and Bill are great as well; the car rides are never boring!

WALLS, MS

Manuel B|2023 Chevrolet Tahoe

Confirmed Service Customer

3/16/2026

Great customer service

SOUTHAVEN, MS

CHRIS D|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

3/16/2026

Alberta, Kevin and Jake were amazing like always! Thanks for getting the truck, I never thought it would be hard to find a specific trim level.

BYHALIA, MS

Gloria C|2026 Chevrolet Traverse

Confirmed Service Customer

12/22/2025

I enjoyed the promptness from the customer service in the service and parts department.

KILMICHAEL, MS

Charles G|2024 GMC Sierra 1500

Confirmed Service Customer

1/26/2026

They took care of my automobile.

HERNANDO, MS

Michael L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

The best service department around!

LAKELAND, TN

KIMBERLY M|2026 Chevrolet Trax

Confirmed Sales Customer

2/2/2026

Betsy was great. She made sure my daughter knew how to use all the features on the car, like the On star. She was personable and made us feel very comfortable.

GERMANTOWN, TN

JOSEPH B|2026 Chevrolet Trax

Confirmed Sales Customer

2/6/2026

It's always a pleasure to do business with you. Rachel is very professional saleslady I like dealing with her. And everyone there is so nice. Thank you all for a great experience.

CORDOVA, TN

Trazarra H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

2/11/2026

They were very friendly, the only issue i had was waiting almost 3 hours for an oil change, they usually don't take that long.

SOUTHAVEN, MS

Michael R|2026 Chevrolet Equinox

Confirmed Service Customer

2/13/2026

Always good service and friendly people

NESBIT, MS

HATTIE N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/26/2026

Everyone was great and very informative and instrumental in helping me purchase my first truck. Charles and Daniel was great!!

LYON, MS

Charles H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/2/2026

Great service

BARTLETT, TN

JERRY M|2026 Chevrolet Suburban

Confirmed Sales Customer

3/5/2026

We shopped many different SUV’s, including luxury foreign made vehicles and have not owned an American made vehicle in our 20 years of marriage. My wife refused to even test drive a Suburban, but changed her mind. Spencer immediately approached us as we drove onto the lot and connected with us based on his Texas background, like my wife. As we were leaving, unable to test drive due to a dead battery, he ran up to our truck, knocked on the window and said the vehicle was just made ready. We liked his personality. We continued shopping other dealerships and SUV’s, and then came back on Monday. We then worked with Alberta to negotiate our purchase and enjoyed talking with her. The staff was super friendly and we wanted to work with the dealership because they weee so personable.

HERNANDO, MS

Joe J|2021 Chevrolet Suburban

Confirmed Service Customer

3/13/2026

Best experience ever! Thanks

CORDOVA, TN

Kenny W|2020 Chevrolet Colorado

Confirmed Service Customer

3/17/2026

Enjoy the friendly service i get from ever one up there and i will be bring my vehicle back up there

HORN LAKE, MS

Cynthia H|2021 Chevrolet Blazer

Confirmed Service Customer

10/21/2025

I always have good things to say about Jimmy Grays service department but this time not so. I had to wait 3 1/2 hours to find out my problem was I needed a new battery. Did not like this visit.

SOUTHAVEN, MS

GLORIA C|2026 Chevrolet Traverse

Confirmed Sales Customer

11/12/2025

I enjoyed the professionalism and integrity.

KILMICHAEL, MS

Bruce A|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

11/20/2025

First and foremost, Morgan Mays did an excellent job. She should be commended. As for the one star, The 3% charge for me using my credit card, which just started, was unacceptable. It cost me $35.22 on my bill. So I'm called a valued customer. This is how you treat your valued customer by putting a surcharge on there bill to cover your cost of doing business. I may or may not be back to your business!!!

SOUTHAVEN, MS

Patrina F|2025 Chevrolet Trax

Confirmed Service Customer

11/24/2025

I have always had a good experience with Jimmy customer service.

MEMPHIS, TN

SHEILA M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/12/2025

It was

SOUTHAVEN, MS

Bobby G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/16/2025

Randy was great and very informative

COLLIERVILLE, TN

Ivy N|2024 Chevrolet Equinox

Confirmed Service Customer

2/13/2026

Friendly

COLDWATER, MS

FLOYD B|2026 Chevrolet Trax

Confirmed Sales Customer

2/22/2026

Great

HORN LAKE, MS

Robert B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/25/2026

Quick convenient service

SOUTHAVEN, MS

Linda D|2026 Chevrolet Trax

Confirmed Service Customer

2/27/2026

they take care of their customers very well with any kind of problem and go out overboard trying to make you happy.

WALLS, MS

MICHAEL C|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/16/2026

This is the third vehicle we have bought from David .. he’s always informative and does everything he can to take care of us .. friendly and always goes out of his way to take care of his customers..

SARAH, MS

CALEB G|2025 Chevrolet Tahoe

Confirmed Sales Customer

10/14/2025

Becky took good care of us and the rest of the team made it super easy! Would definitely recommend you guys to others!

WILMAR, AR

JAMES H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/16/2025

David was super helpful and made sure I got the car I wanted. He wasn’t pressuring or rushing us to make a decision. Probably the best salesman I’ve had before at a car dealership.

OLIVE BRANCH, MS

CHARLES H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/21/2025

Great place

BARTLETT, TN

Rick A|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/28/2025

My oil was changed but the tech didn’t replace my sticker. Stripped several of my lugs and damaged my wheels trying to rotate my tires. The tech didn’t wipe the excess oil off the frame when he changed my oil.

LAKE CORMORANT, MS

Theresa B|2025 Buick Envision

Confirmed Service Customer

1/23/2026

Customer service was awesome

SOUTHAVEN, MS

Graig R|2024 Chevrolet Trax

Confirmed Service Customer

2/12/2026

Great customer service and customer care

SOUTHAVEN, MS

Latesha H|2019 Chevrolet Trax

Confirmed Service Customer

2/16/2026

Great service

MEMPHIS, TN

KIMBERLY W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/23/2026

We were very pleased with our representative and all involved in our purchase. Definitely recommending to anyone looking to find a new vehicle.

HORNLAKE, MS

Patricia T|2026 Chevrolet Trailblazer

Confirmed Service Customer

3/13/2026

Friendly and polite

SOUTHAVEN, MS

DESTINTY B|2026 Chevrolet Trax

Confirmed Sales Customer

3/13/2026

Spencer was awesome & such a great help ! I love my new ride !

BYHALIA, MS

JOHN D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/23/2026

sales team very easy to work with.

HORN LAKE, MS

WILLIAM B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/4/2026

Great people

GERMANTOWN, TN

KEITH B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/6/2026

Kevin and his sales team took great care of me, 2 vehicle I have purchase from them

MURRAY, KY

Daphne L|2024 Chevrolet Trax

Confirmed Service Customer

4/20/2026

Great

HOLLY SPRINGS, MS

SAMMY E|2026 Chevrolet Colorado

Confirmed Sales Customer

5/6/2026

Steve was great explaning features of my new vehicle

HERNANDO, MS

Kelvin B|2015 Chevrolet Equinox

Confirmed Service Customer

3/6/2026

They were informative. The service manger explained everything to me and my options. I really enjoyed the waiting area. Everything was very nice.

HORN LAKE, MS

Jeremy D|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/19/2026

Good communication with service advisor. Went over what I needed as far as service.

HERNANDO, MS

Chris S|2020 GMC Terrain

Confirmed Service Customer

3/19/2026

None

MEMPHIS, TN

Steve P|2017 Chevrolet Colorado

Confirmed Service Customer

3/19/2026

Great experience 👍

SOUTHAVEN, MS

Graig R|2024 Chevrolet Trax

Confirmed Service Customer

3/19/2026

Customer service and customer care

SOUTHAVEN, MS

Tamika T|2020 GMC Yukon

Confirmed Service Customer

3/23/2026

Quick service

SOUTHAVEN, MS

KYLE B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/26/2026

Quick- upfront pricing. Great experience

MILAN, TN

Colet P|2017 Chevrolet Equinox

Confirmed Service Customer

4/1/2026

The experience for what was done was fine but I scheduled an appointment online and thought that the issued would be resolved the day of the appointment only to be told I would need to leave my car because they were a month out on service. I feel there should have been a message or something before I took the day off work because if I needed to leave a car for that long, I could just drop it off. Poor communication to longtime customer.

HOLLY SPRINGS, MS

Robert S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/6/2026

Great customer service. Quick turn around.

SOUTHAVEN, MS

NICHOLAS G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/10/2026

The salesman I had was Spencer Rios and he was very professional. He knew a lot about the trucks on the lot and helped me pick a vehicle that I’d like, especially since I don’t know a lot about cars. Jacob Brigance was very helpful going through the warranties and payments. Great experience overall and will be back next time I need a vehicle.

HATTIESBURG, MS

Anita C|2026 Chevrolet Equinox

Confirmed Service Customer

4/16/2026

Staff was pleasant. Wait time minimal

MEMPHIS, TN

Mary H|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/8/2026

Very good

NESBIT, MS

Angela W|2022 Chevrolet Malibu

Confirmed Service Customer

5/17/2026

Customer service was great. And they were very friendly and kind.

MEMPHIS, TN

David C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/17/2026

Your dealership has wonderful service department and courteous associates

DUNDEE, MS

Tarakas W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/4/2026

Fast, on time, clean, and all around nice.

SOUTHAVEN, MS

Nathan R|2019 Chevrolet Tahoe

Confirmed Service Customer

4/8/2026

Communication was not the best. Called and left messages but no response so I had to personally go up there.

HERNANDO, MS

TAMMY K|2026 Chevrolet Trax

Confirmed Sales Customer

4/9/2026

Every one was kind, caring and professional.

DODDSVILLE, MS

REBECCA M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/14/2026

Everyone at Jimmy Gray Chevrolet worked very hard to make sure we were pleased and we had an excellent customer experience! Daniel, Kevin, Becky, April, and Brandon did a super fantastic job. We will definitely return for our next Chevy! We love the new Cypress Gray Truck!

COLDWATER, MS

JENNIFER R|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/14/2026

Easiest car buying experience of my life- thank you for making me feel comfortable and giving me the deal of a lifetime!

FLOWER MOUND, TX

Robert G|2016 Chevrolet Tahoe

Confirmed Service Customer

4/23/2026

Terrible

MEMPHIS, TN

Keith R|2025 Chevrolet Tahoe

Confirmed Service Customer

4/23/2026

I took my tahoe to have engine/trans shutter issue addresed. You guys cant find any problems. Also, the eniter inside carpet is soaked. You kept it 3 weeks. I never received a single call from anyone. I cant reach anyone. So i have to go by just for an update. I picked it up monday. You guys couldnt find the problem. Today the problem came back. All the carpet is flooded again. Ive called service and left messages. No one has reached out to me. I have had nothing but issues with this vechile since we purchased. I put 7k mikes on this and fo not deserve this. Not an offer of a free oul change, or snything.

SOUTHAVEN, MS

HEATHER L|2026 Chevrolet Trax

Confirmed Sales Customer

5/3/2026

It was a good experience overall. Felt like there were things that were not completely covered when it came to the basics of the car.

NESBIT, MS

Vince P|2024 GMC Yukon

Confirmed Service Customer

5/3/2026

Had to wait a very long time but they do always seem to do a good job

OLIVE BRANCH, MS

DINASHA B|2026 Chevrolet Trax

Confirmed Sales Customer

5/8/2026

It was great

MEMPHIS, TN

Claude P|2025 Chevrolet Trax

Confirmed Service Customer

5/8/2026

Everything was good

SOUTHAVEN, MS

Terry M|2022 Chevrolet Equinox

Confirmed Service Customer

5/18/2026

Great service

SENATOBIA, MS

Nikko E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/18/2026

The technician explained in great detail what was going to happen with my oil change and tire rotation. Got me in and out in a reasonable amount of time. Thank you!

SOUTHAVEN, MS

Irene W|2009 Chevrolet Tahoe

Confirmed Service Customer

3/30/2026

Had vehicle serviced. Always take of me

SOUTHAVEN, MS

Peter C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

3/30/2026

it was good

MEMPHIS, TN

Jessica M|2023 Chevrolet Tahoe

Confirmed Service Customer

4/16/2026

It was an awful experience. Appt at 1130 and needed truck by 300 to pick up my kids. Truck not ready, then takes Will took forever to get paperwork completed because he is out there talking. Then go to pay and still dont have all the correct paper work. Didnt leave until 400 and my kids were stranded at the school. This is not okay!

SENATOBIA, MS

TESSA F|2026 Chevrolet Trax

Confirmed Sales Customer

4/20/2026

My salesman (Spencer Rios) is the best, he was very helpful! Once I told him which car i was interested in we went to check it out in person and he took the time to show me all the features and how to use them. He was very patient with me.

SENATOBIA, MS

Kent W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/22/2026

It went good.

HORN LAKE, MS

Stacy F|2020 Chevrolet Blazer

Confirmed Service Customer

4/22/2026

Conner provided excellent customer service

SOUTHAVEN, MS

Sandra B|2026 Chevrolet Equinox

Confirmed Service Customer

4/23/2026

It sure took a long time, 2.5 hours. I was told It would Only take 1 hour.

HERNANDO, MS

Marvel C|2021 GMC Yukon

Confirmed Service Customer

5/6/2026

Great Service

MEMPHIS, TN

Katrina M|2025 Chevrolet Tahoe

Confirmed Service Customer

5/6/2026

Staff was not friendly or offered assistance. Had to go and seek out. Initially could not find my scheduled appointment and was told to stop filling form out and would need to reschedule until I provided it on my phone app- then information was found.

MARION, AR

Jesus A|2026 Chevrolet Equinox

Confirmed Service Customer

5/20/2026

Me atendieron bien

SOUTHAVEN, MS

James B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2026

Great

SOUTHAVEN, MS

Angel V|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2026

Yes I had my oil changed but they weren’t able to do anything else. I wanted my turn signal light changed but they couldn’t do it. I also was wondering how long it would take for them to fix my brake system on my truck but they said they would START to look at it in 2-3 weeks. Which I wouldn’t be opposed to doing if they had rentals which they didn’t have either. Went to Chuck Hutton and they had me in and out with a rental and got my brake system repaired in two days.

MEMPHIS, TN

Joseph G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/19/2026

I have been having my vehicles serviced at Jimmy Gray for a long time. Over 20 years multiple Chevrolet and GMC’s. It looks like there has been a big change in the service department. It seems that this new crew is inexperienced. I have taken my business to another local GM Certified service team.

OLIVE BRANCH, MS

Pamela B|2025 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

My appointment was set for 3:30 pm for express service. I didn’t get out of there until 6:30pm well after closing. When I arrive on time for my appt the tech said he had 6 people ahead of me and tried to reschedule me. Why would 6 people be ahead of someone with a scheduled appt? Either time management needs to be enforce or a new scheduler is needed. That is not how business is suppose to run. No offer of apology, compensation, or anything. They acted as if this was normal business for them. Disappointed is an understatement!

OSCEOLA, AR

LINDA S|2026 Chevrolet Traverse

Confirmed Sales Customer

3/26/2026

Kelvin worked with me to make sure that I would get the discounts on my SUZ. Everyone was nice to me and my family.

CLARKSDALE, MS

Gregory M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2026

The service is always good but my only problem is, the truck was pre owned and did pass the 27 point inspection but , every month there are issues with the truck!! I am very disappointed and dissatisfied with that!! The truck looked very good and clean but yet has issues!! I’m glad I paid for the extended warranty and that is $200 for each issue! I could have bought any other truck from Ford or Chrysler, but I chose Chevorlet, because of the leg room, I am 6’5” tall. But the possible oncoming issues are very heartbreaking! I feel like I am stuck, just being honest!!

OLIVE BRANCH, MS

Melissa G|2025 Chevrolet Tahoe

Confirmed Service Customer

4/13/2026

Problem I was experiencing with Tahoe screen was diagnosed, necessary part was ordered and then fixed completely

COLLIERVILLE, TN

Krystal K|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

4/17/2026

Connor is always great to work with. He keeps me updated on my vehicle and explains the work that’s needed.

SOUTHAVEN, MS

VERNON F|2026 Chevrolet Suburban

Confirmed Sales Customer

4/25/2026

Very good but was short changed on my local taxes on my new car.

FORREST CITY, AR

Nellie M|2023 Chevrolet Equinox

Confirmed Service Customer

5/16/2026

Great times in and out

SENATOBIA, MS

Charmin M|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/20/2026

The guy who checked me was very professional and extremely nice. They had me in and out in no time.

HERNANDO, MS

Alan H|2026 Chevrolet Traverse

Confirmed Service Customer

5/24/2026

Things went smoothly, got me in & out in about an hour

SOUTHAVEN, MS

Angela W|2022 Chevrolet Malibu

Confirmed Service Customer

11/28/2025

Custom service was awesome

MEMPHIS, TN

AUSTIN F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

Most efficient car buying experience I’ve had.

COLLIERVILLE, TN

Rebecca A|2026 Chevrolet Corvette Stingray

Confirmed Service Customer

1/3/2026

I love the Corvette. The salesperson was very kind and patient. The credit agent explained everything to me so I child understand.

MEMPHIS, TN

Juan M|2008 Chevrolet Avalanche

Confirmed Service Customer

1/8/2026

Helpful service department staff

HERNANDO, MS

Marquitta P|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/16/2026

It took two hours to put a plug & patch on one tire.

SOUTHAVEN, MS

SAMANTHA R|2026 Chevrolet Trax

Confirmed Sales Customer

2/23/2026

I thought it was a great experience. Andrew was able to get us where we were comfortable at as far as payment and gave us a fair value on our trade-in.

HORN LAKE, MS

STANLEY W|2026 Chevrolet Equinox

Confirmed Sales Customer

3/6/2026

Everything was great!

OLIVE BRANCH, MS

Graig R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/6/2026

I like the customer care and service

SOUTHAVEN, MS

Winter C|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/23/2026

It was acceptable.

MEMPHIS, TN

Eddie L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/13/2026

N/a

MEMPHIS, TN

CHARLES L|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/13/2026

amazing people and great customer service

OXFORD, MS

Lottie J|2025 Chevrolet Trax

Confirmed Service Customer

4/13/2026

My vehicle seems to drive better now. It didn't take long to get it serviced.

HORN LAKE, MS

Gloria C|2026 Chevrolet Tahoe

Confirmed Service Customer

5/4/2026

The professionalism and customer service was outstanding.

KILMICHAEL, MS

Yolanda W|2025 Chevrolet Trax

Confirmed Service Customer

5/14/2026

Great customer service

MEMPHIS, TN

Humberto R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2026

very good

NESBIT, MS

LINDA S|2026 Chevrolet Tahoe

Confirmed Sales Customer

6/3/2026

Curley was great to work with questions, great salesman! But I wished that GM would still offer owners Manuel in paper rather than having to go online to know more about new vehicles of there’s.

SOUTHAVEN, MS

GREGORY T|2026 Chevrolet Colorado

Confirmed Sales Customer

5/25/2026

Everyone was polite and friendly. Rachel was great.

POPLAR GROVE, AR

Michael B|2019 Chevrolet Corvette

Confirmed Service Customer

6/4/2026

Misdiagnosed the problem w my C7 3 times. I recently purchased a 2019 C7 w 20k miles from this dealership. The vehicle was priced too high but I liked it until I started having issues. I told them the problem the first time I took it to the service center but they came up w 3 wrong conclusions…the car spent weeks in the shop and on 1 trip they had the car for over a week so I went to pick it up and my car had close to 100 miles extra plus 1/2 tank of gas was gone. They sold me the car w 2 key fobs but when I got home 1 wasn’t working so I put new batteries in both fobs but only 1 worked. The dealership told me to bring it back bc the fob needed to b programmed so another trip…it was a fob that belonged to a different corvette. That was $560 out of pocket.. End of the story-they finally listened and replaced a motor mount which fixed the problem (exactly what I told them the first time) Oh…finance guy told me in the state of MS that gap insurance was mandatory which it isn’t and I wasn’t upside down w it bc of my trade and additional $$$ down. My sales lady Becky was great but I’ll never go back to Jimmy Gray Chevrolet.

COLLIERVILLE, TN

Rachel L|2025 Chevrolet Trax

Confirmed Service Customer

6/4/2026

I selected an oil change and tire rotation online for my appointment. I sent my husband to the appointment. He wasn’t sure what service I’d asked for. We were charged over $200. They replaced filters and other things to upcharge us. To top it off they didn’t even give me a new oil change sticker! Never again will I have my vehicle serviced here again. Other members of my family have several complaints about them as well. You are loosing local Chevy families as customers.

HERNANDO, MS

Yolanda U|2019 Chevrolet Trax

Confirmed Service Customer

6/4/2026

Had my car for 5 days to replace a water pump. I was contacted by the Conner n told my price was 1306.00 with tax, once I got there to pick my car up it was 1419.00.

MEMPHIS, TN

Victoria M|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/19/2026

It was quite comical! I won't go into detail because everything worked out! Will and the guy in the parts department especially Will in service were excellent.

BYHALIA, MS

JERI L|2026 Chevrolet Trax

Confirmed Sales Customer

6/28/2026

Everything and everyone involved especially Spencer were great.

OLIVE BRANCH, MS

BETTY F|2026 Chevrolet Trax

Confirmed Sales Customer

7/1/2026

Rachel was great!!

SOUTHAVEN, MS

LETESHIA M|2026 Chevrolet Traverse

Confirmed Sales Customer

7/15/2026

It was a great experience n very informative. Daniel and Spencer were great.

ROBINSONVILLE, MS

JERRY G|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

7/22/2026

I broke down in Memphis with horses. I had to have a truck that morning and Alberta at Jimmy Gray Chevrolet couldn't have been more helpful. I highly recommend this dealership.

SNOW HILL, NC

James G|2007 Chevrolet Monte Carlo

Confirmed Service Customer

3/30/2026

It’s always a pleasure bringing my car and truck to Jimmy Grey Chevy they are always courteous and professional and the work is always done right.

OLIVE BRANCH, MS

Bruce A|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

4/4/2026

I can't use my credit card because of a penalty usage tax that is charged at this dealership. The price for an oil change and tire rotation is getting too high

SOUTHAVEN, MS

DESTINY S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

4/4/2026

Rachel was fantastic! She helped me get a car that I loved quickly and made sure to give me the best deals possible! Even the finance guy took a second looks and made sure I had everything I could get! Everyone was so nice and helpful. They explained everything as we went through! Definitely will be back and will recommend

HORN LAKE, MS

JOSEPH O|2026 Chevrolet Equinox

Confirmed Sales Customer

4/11/2026

Great customer service

MEMPHIS, TN

LURLINE H|2026 Chevrolet Trax

Confirmed Sales Customer

4/15/2026

It was the best experience I have had at a dealership. In a long while. Would recommend them an Rachel Pope to anyone

ASHLAND, MS

CAROLYN D|2026 Chevrolet Equinox

Confirmed Sales Customer

4/27/2026

Pleasant experience! Very helpful!!

BLUE MOUNTAIN, MS

JUSTIN H|2026 Chevrolet Traverse

Confirmed Sales Customer

6/10/2026

Everything was a smooth process. Spencer was our salesman and he was amazing to work with.

SOUTHAVEN, MS

PATRICK T|2026 Chevrolet Trax

Confirmed Sales Customer

6/12/2026

Great service and good car. Paperwork took way too long however, and my salesperson did not truly explain different features of the car I got

NESBIT, MS

Marvel C|2021 GMC Yukon

Confirmed Service Customer

6/24/2026

My vehicle was stopping on me. I was charged $518 and told the problem was fixed, with some type of battery connector. My vehicle has since quit on me again. It is currently back at your location, to be fixed again for the same issue. I am not able to reach anyone to find out anything about my vehicle. Or to even request a loaner to get around. This is not good business at all.

MEMPHIS, TN

LORA F|2026 Chevrolet Equinox

Confirmed Sales Customer

7/13/2026

The dealership did a great job. The only problem that I had was with Chevrolet advertising on television 6 years at zero percent interest on certain vehicles after the promotion had ended.

SOUTHAVEN, MS

John D|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/27/2026

Dropped vehicle off Thursday for 1st service, ready by 7am next day. Everyone very Nice and professional

HORN LAKE, MS

ERICKA K|2026 Chevrolet Traverse

Confirmed Sales Customer

5/11/2026

My sale was awesome he help me pick the right vehicle for me he is a great salesman

WALLS, MS

Ilunga A|2021 Buick Enclave

Confirmed Service Customer

5/11/2026

My 2021 Buick Enclave needed a new radiator. The service department installed the new radiator and I haven't had any more issues with the engine over heating.

MEMPHIS, TN

THOMAS W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/23/2026

I am completely satisfied

SOUTHAVEN, MS

Renee T|2026 Chevrolet Suburban

Confirmed Service Customer

6/23/2026

Our dealer, Rachel was very helpful and knowledgeable

HERNANDO, MS

LOYD E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/14/2026

Our experience at Jimmy Gray was absolutely Awesome. Alberta was right on. We were pushed for time, and Alberta came thru. At first, I thought no way this can be that quick and thorough, but it was and it was enjoyable. Thanks Jimmy Gray Team, and Alberta.

HERNANDO, MS

Willie M|2025 Chevrolet Trax

Confirmed Service Customer

7/19/2026

Good

MEMPHIS, TN

Gregory M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/20/2026

Not satisfied at all!! First it took 2 weeks for my truck to be serviced! 2 weeks with out my work truck!!! It was looked at and put on the system monitor that revealed my battery was bad!! Finally I had to yet pay $200 for something that was not repaired!! A new battery cost $300 !!! Furthermore this truck has been in the service department 5 times since I purchased it in October 2025!! Sorry but I am very DISAPPOINTED AND DISSATISFIED!!!!

OLIVE BRANCH, MS

ROSE P|2027 Chevrolet Equinox

Confirmed Sales Customer

7/20/2026

My salesman’s name is Spencer Rios! He showed excellent customer service to me from entering the door, till I exited the door. The knowledge of his job was superb! I didn’t understand so much but he explained EVERYTHING IN ABC, 123 ORDER TO ME. I was shaking and nervous but he calmed me alllll the way down. He set up the OnStar and my Sirius radio within minutes. I DIDN’T KNOW HOW TO DO IT BUT HE STARTED WITH ME THE WHOLE TIME. He stepped out the vehicle when they asked for passwords to make me feel comfortable! I GREATLY APPRECIATE HIM AND KEVIN!!!! I HIGHLY RECOMMEND JIMMY GREAT TO OTHERS!

MEMPHIS, TN

NINNIE C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/20/2026

Ms. Rachel Pope is a very helpful non pressuring sales professional. She takes the time to listen and understand the type of vehicle that you are looking for and then she helps accordingly. I will highly recommend her to other customers for their next vehicle.

BATESVILLE, MS

Jennifer M|2024 Chevrolet Tahoe

Confirmed Service Customer

8/1/2026

This was my second visit to Jimmy Gray Chevrolet's Service Department. Amanda greeted me and was so genuine and friendly that I felt like I was welcomed. I have to say - it is nice to walk into a car dealership's service department and receive a warm greeting instead of being ignored and made to feel like you are bothering people when you do have an appointment. I even met my service expert, James, who did the oil change and tire rotation. Wow! Another genuinely friendly person who was not afraid to make eye contact and say a few words. From checking in, to the comfortable waiting room, to the very nice lady checking out, I had a very positive experience and will be back!

OLIVE BRANCH, MS

Argustus Y|2018 GMC 1500 Sierra

Confirmed Service Customer

3/27/2026

It was good service

COAHOMA, MS

Patrina F|2025 Chevrolet Trax

Confirmed Service Customer

3/27/2026

Great customer service as always

MEMPHIS, TN

Lemarrick G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/13/2026

Got me in and out!

CLEVELAND, MS

David R|2020 Chevrolet Trax

Confirmed Service Customer

4/13/2026

Dealer service department had easy drop off and the work on my car was excellent. I used the shuttle feature to return home while waiting for work to be finished. The shuttle service was excellent. Completed service was excellent.

SOUTHAVEN, MS

ROSIE P|2026 Chevrolet Equinox

Confirmed Sales Customer

5/5/2026

EVERY respond to a question was answered with I don’t know. AND most were never answered by ANYONE in the store. Very disappointed

MEMPHIS, TN

LESLIE H|2027 Chevrolet Bolt

Confirmed Sales Customer

5/11/2026

The whole process was smooth and easy! Everyone was very friendly and helpful and I really liked my sales person Rachel Pope!

COLLIERVILLE, TN

Blake P|2014 Chevrolet Traverse

Confirmed Service Customer

5/11/2026

Work was completed as promised.

WATERFORD, MS

Liz B|2022 Chevrolet Blazer

Confirmed Service Customer

6/18/2026

Amanda was amazing.

WALLS, MS

DAVID J|2026 Chevrolet Traverse

Confirmed Sales Customer

7/1/2026

Our experience was great!! We bought our first car from Jimmy Gray when it was located on Pleasant Hill Road back in 1986. Well 40 years later, we came back and bought our second vehicle. We couldn't be happier about the experience and our new ride! Thanks to Rachel Pope for making it a pleasant one. She was awesome and so patience with us!! She's The Best!!

SOUTHAVEN, MS

Marquitta P|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/6/2026

Awesome job

SOUTHAVEN, MS

Eddie T|2018 GMC Terrain

Confirmed Service Customer

7/16/2026

Good . And things

MEMPHIS, TN

ODELL S|2027 Chevrolet Equinox

Confirmed Sales Customer

8/13/2026

It was all good

RED BANKS, MS

JOSE L|2026 Chevrolet Colorado

Confirmed Sales Customer

8/18/2026

Was good experience

MEMPHIS, TN

PENNY M|2026 Chevrolet Traverse

Confirmed Sales Customer

8/19/2026

Everyone at the dealership was patient, friendly and took time to answer all my questions. Special gratitude goes to my salesman Louis Campbell. He spent hours with me, no pressure or rushing to make a decision. I can not thank him enough.

BYHALIA, MS

Stephanie S|2026 Chevrolet Equinox

Confirmed Service Customer

5/18/2026

great service, people are so friendly

WEST HELENA, AR

Larry L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2026

You always do good. It went well

SOUTHAVEN, MS

Tamika T|2020 GMC Yukon

Confirmed Service Customer

6/1/2026

The advisors in the service department are knowledgeable of parts and service was fast

SOUTHAVEN, MS

Graig R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/1/2026

Excellent customer care and service

SOUTHAVEN, MS

ROBBIE R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/4/2026

My Sales man is Awesome! Very Professional! Polite, friendly guy! It didn’t take long to Purchase My Vehicle, you all do a Marvelous job! THANK YOU!

SOUTHAVEN, MS

CAREY D|2026 Chevrolet Trax

Confirmed Sales Customer

6/26/2026

David Gonzales did an awesome job.

TUNICA, MS

ISSAC B|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/8/2026

We had a great experience buying our new Tahoe. Rachel Pope made everything so easy.

HERNANDO, MS

Trazarra H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/13/2026

Service was friendly and was done quickly.

SOUTHAVEN, MS

Rutha C|2026 Chevrolet Equinox

Confirmed Service Customer

7/13/2026

very nice

HOLLY SPRINGS, MS

Sandy W|2024 Chevrolet Blazer

Confirmed Service Customer

7/13/2026

Took 2 hours to get tire repair

MEMPHIS, TN

Ivy N|2024 Chevrolet Equinox

Confirmed Service Customer

7/22/2026

Every one was nice and friendly

COLDWATER, MS

Cynthia B|2023 Chevrolet Traverse

Confirmed Service Customer

7/29/2026

The staff was very nice and helpful. However, I think waiting over 2 hours for an oil change and inspection with an appointment is a little excessive.

SENATOBIA, MS

Robbie R|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2026

Every thing is Wonderful. Everyone is kind, Polite and Professional! thank You!

SOUTHAVEN, MS

Nekki S|2024 Chevrolet Trax

Confirmed Service Customer

8/3/2026

My experience is always pleasant at Jimmy Gray Chevrolet. I was blessed with a complimentary 4 point inspection which I was grateful for. The waiting room is always clean and the atmosphere is always welcoming.

ROBINSONVILLE, MS

MELVIN B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2026

David was my rep and he did an excellent job he went over & above to make sure I was satisfied. Everything went smooth from the beginning to the end and he was very helpful

MARION, AR

DONNA H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/10/2026

Becky was very nice, experienced sale person. She answered every question even those I hadn't asked yet. Love that! She stayed in touch after my first initial visit to dealership. And searched and found the truck I wanted. So here I am happy with my 2036 Chevy Custom Silverado 1500.

COURTLAND, MS

Zachery E|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/10/2026

Good

GOSNELL, AR

Louis D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/10/2026

My vehicle was serviced quickly, and the service cashier was very nice helping me with the points I used for payment and thanking me for using Jimmy Gray.

MEMPHIS, TN

Princess P|2019 Chevrolet Spark

Confirmed Service Customer

7/18/2026

As l recheck. I was over paid for service not given anything including a free oil change in the future. No one took my stickers off from the last service. Please be more interested in the next visit .Thanks for all you done for me.

MEMPHIS, TN

Yvonne F|2017 Chevrolet Trax

Confirmed Service Customer

7/18/2026

While waiting they were very courteous in asking if I was comfortable and needed anything.

OLIVE BRANCH, MS

Jared R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/8/2026

The service once I was there was fine as always, but I had been calling for a week simply asking for a repair estimate. I kept getting told they would call me back, but never did. That has been my only real complaint so far though.

SOUTHAVEN, MS

AQUARIUS E|2026 Chevrolet Trax

Confirmed Sales Customer

8/9/2026

David was great, really kind and helpful throughout the process.

OLIVE BRANCH, MS

Robert B|2026 Chevrolet Colorado

Confirmed Service Customer

8/13/2026

Technician was very attentive to detail and did an excellent job fulfil;ling the task at hand.

HERNANDO, MS

James G|2019 Chevrolet Traverse

Confirmed Service Customer

8/21/2026

I had to ask them to air up my tires after they aligned all my axels!

SOUTHAVEN, MS

ANTOINETTE P|2026 Chevrolet Trax

Confirmed Sales Customer

8/28/2026

The sales process went really well! Mr. Weeden did a great job was very familiar with the 2026 Trax and process was flawless! I live in Tn.and sale being in ms. Made me obtaining my tags a night! The manager gave me a check and paper work to obtain tags he assured me the $1200 would cover most of the fee, when I went to get tags I was told I needed$1100 more dollars! After a second trip I was then told to I needed to pay$440 to get tags I was exhausted and livid! I paid the $440 ,but if this had been told to me at the dealership I would have made my purchase in the state of Tn. I will warn any one looking to buy in ms.( If they live in tn) To think twice

MEMPHIS, TN

NAJEE B|2026 Chevrolet Trax

Confirmed Sales Customer

6/6/2026

Great

MEMPHIS, TN

RENEE T|2026 Chevrolet Suburban

Confirmed Sales Customer

6/8/2026

Rachel did a great job explain all the features of our new truck as well as showing us the service department. We were pleased with our deal

HERNANDO, MS

Tina S|2026 Chevrolet Equinox

Confirmed Service Customer

6/11/2026

Everyone was pleasant and helpful.

SOUTHAVEN, MS

Nacole D|2025 Chevrolet Trax

Confirmed Service Customer

6/18/2026

Even tho the wait was a little longer than usual there was someone who came out and let us knew what was going on. But everything was good

OLIVE BRANCH, MS

Sandy W|2024 Chevrolet Blazer

Confirmed Service Customer

6/29/2026

It just took a week to get a new shock that was still a warranty item

MEMPHIS, TN

NATHAN P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/29/2026

Everything went well. I started out with Spencer and finished up with Daniel

HERNANDO, MS

DIAMOND T|2026 Chevrolet Traverse

Confirmed Sales Customer

7/22/2026

Unorganized chaos. I think the dealership and probably buying a house where a person is spending the most amount of money at one time takes forever. Steve Wooten was most helpful. But I also sat and waited 2 hrs and had to ask what is going on just to be acknowledged.

MEMPHIS, TN

Tonya R|2022 Chevrolet Traverse

Confirmed Service Customer

7/28/2026

They had my vehicle done very quickly

COLDWATER, MS

JUDY B|2027 Chevrolet Equinox

Confirmed Sales Customer

8/3/2026

I had a very pleasant experience. Rachel Pope was my salesperson and she was excellent. She was very knowledgeable and very patient in explaining things. When I told her my husband had a difficult time, because of health reasons, getting there to sign paperwork, she brought it to our home and delivered the car. That was much appreciated.

OLIVE BRANCH, MS

STEVEN S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/5/2026

Spencer was fantastic. The entire experience was fantastic. Everyone I interacted with were professional and made the buying of the vehicle very easy.

COLLIERVILLE, TN

Genesis S|2023 Chevrolet Suburban 1500

Confirmed Service Customer

8/10/2026

Its a busy day when they did my oil change and rotate, so they forgot to reset the oil life in my car

SOUTHAVEN, MS

Marcus W|2026 Chevrolet Tahoe

Confirmed Service Customer

9/3/2026

Pleasant and quick. Had puddle lights installed.. Service advisor that assisted me communicated with me between the finish time which was cool

OLIVE BRANCH, MS

THOMAS B|2026 Chevrolet Tahoe

Confirmed Sales Customer

8/6/2026

Amazing !!!!!

MILLINGTON, TN

Tyrone D|2016 GMC Acadia

Confirmed Service Customer

9/21/2026

I came in for an oil change for the second time here since I bought it from Jimmy Grey which is the only place I go for oil changes. This time, my truck has been running sluggish. Due to family emergencies, I have not had the opportunity to bring it in. I did call Jimmy Grey about this right after the oil change.

WILL RUFFIN

9/23/2026

We regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to discuss this with you. Please reach out to us at (662) 349-8808 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

CLARKSDALE, MS

Judy M|2025 Chevrolet Trax

Confirmed Service Customer

8/21/2026

N/A

LAKE CORMORANT, MS

Tamika T|2020 GMC Yukon

Confirmed Service Customer

9/17/2026

Nice and friendly staff. Knowledgeable about service and the price.

CONNOR MORRIS

9/18/2026

Tamika, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

Business Response

SOUTHAVEN, MS

Renee T|2026 Chevrolet Traverse

Confirmed Sales Customer

9/11/2026

It was good

RACHEL POPE

9/12/2026

Renee, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

COLDWATER, MS

James R|2013 GMC 2500HD Sierra

Confirmed Service Customer

9/26/2026

Work was performed satisfoctory, bit the price was significantly more due to a computer glitch that didn't include both parts and labor when I checked in.

BRETT BARNETT

9/29/2026

James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jimmy Gray Chevrolet.Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Southaven, MS

Elissa L|2026 Chevrolet Traverse

Confirmed Service Customer

6/22/2026

Service for my car was good, and everyone was so nice, but I waited 3 hours. It just took forever.

HOLLY SPRINGS, MS

Victoria M|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/23/2026

Everything worked out good! There were some problems going on that I was not aware of and they made everything right when I complained! Very happy!

BYHALIA, MS

Hortense L|2019 Chevrolet Equinox

Confirmed Service Customer

7/27/2026

Excellent services provide.

TUNICA, MS

Robert S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/6/2026

Quality and timely service.

SOUTHAVEN, MS

Robert L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/14/2026

Everything was great

AMANDA PRECIADO

9/15/2026

Robert, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

Business Response

NESBIT, MS

Wilma L|2025 Chevrolet Traverse

Confirmed Service Customer

10/7/2026

I like the service the people is very friendly and nice and they got the job done

CONNOR MORRIS

10/8/2026

Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST HELENA, AR

Hortense L|2019 Chevrolet Equinox

Confirmed Service Customer

8/22/2026

After sitting in the waiting room two hours, I decided to inquire why. Finding out there was no paperwork summit to the mechanical from the service advisor.

TUNICA, MS

MAUREEN B|2027 Chevrolet Equinox

Confirmed Sales Customer

8/22/2026

Was well looked after and all questions at the time were answered

COLDWATER, MS

Tim C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/20/2026

Friendly service

WILL RUFFIN

9/21/2026

Tim, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

SOUTHAVEN, MS

Deshun M|2017 Chevrolet Malibu

Confirmed Service Customer

10/2/2026

Unfortunately engine light came back on after they stated they fixed. 😮‍💨

AMANDA PRECIADO

10/4/2026

We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (662) 349-8808 so we can make your experience a positive one.

Business Response

WALLS, MS

RICHARD P|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/27/2026

Very quick to get back with us when we let them know what we were looking for. Alberta was completely awesome

ARLINGTON, TN

Carey D|2026 Chevrolet Trax

Confirmed Service Customer

8/3/2026

Na

TUNICA, MS

Kenneth N|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

8/3/2026

Friendly got done in a timely manner

OLIVE BRANCH, MS

BOBBIE P|2026 Chevrolet Traverse

Confirmed Sales Customer

8/16/2026

It was great

HOLLY SPRINGS, MS

Eddie L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/24/2026

N/a

MEMPHIS, TN

LORI S|2027 Chevrolet Traverse

Confirmed Sales Customer

8/26/2026

David is awesome!

SOUTHAVEN, MS

ROBERT G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/26/2026

Very luvely

WALNUT, MS

John S|2025 Chevrolet Tahoe

Confirmed Service Customer

7/22/2026

Had an appointment for an and Conor got me in and out within the hour. Customer service was great!

HERNANDO, MS

VICKI P|2026 Chevrolet Trax

Confirmed Sales Customer

7/22/2026

David was great. He helped me find a car that fit what I needed and in my price range

SOUTHAVEN, MS

CHRISTEE E|2026 Chevrolet Trax

Confirmed Sales Customer

8/11/2026

Rachel was great. She answered any questions I had and I didn't feel rushed, they worked with me and got me the car I wanted. Thanks!

SENATOBIA, MS

Linda S|2026 Chevrolet Tahoe

Confirmed Service Customer

8/14/2026

Great with will get my truck in and very happy with service!

SOUTHAVEN, MS

John P|2026 Chevrolet Tahoe

Confirmed Service Customer

8/15/2026

Took it in for an oil change and to get the excessive wind noise coming from the drivers door looked at AGAIN. Did not offer to fix it under warranty like they should have. Again, more of the same from this dealer.

MINERAL WELLS, MS

Daphne L|2024 Chevrolet Trax

Confirmed Service Customer

8/19/2026

Good

HOLLY SPRINGS, MS

MARCUS H|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

8/20/2026

Louis was on top of things from the minute I walked in, knew his facts on the truck we bought and was polite and sincere,

HERNANDO, MS

Patrice T|2019 Chevrolet Equinox

Confirmed Service Customer

9/11/2026

I was good, did not have to wait long for service. The service tech was very helpful.

CONNOR MORRIS

9/13/2026

Patrice, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEMPHIS, TN